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Privacy Policy

Effective Date: October 7, 2023

Eastlake Design Studio (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, submit forms, or communicate with us. This information may include:

  • Name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Project details or messages submitted through forms

  • Any other information you choose to provide

We may also automatically collect certain non-personal information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Date and time of visits

2. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to inquiries and service requests

  • Providing design services and project communication

  • Sending service updates or administrative messages

  • Improving our website, services, and user experience

  • Communicating via email or SMS when consent is provided

  • Maintaining internal business records

If you opt in to receive SMS messages, we may send you messages related to:

  • Project updates

  • Appointment reminders

  • Service-related communications

Message and data rates may apply.

3. Who We Share Your Information With

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Website hosting providers

  • Email and communication platforms

  • Customer relationship management systems

  • Payment processing services (if applicable)

These providers are only given the information necessary to perform their services and are required to maintain the confidentiality of your data.

SMS consent is not shared with third parties or affiliates.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors use our site so we can improve functionality.

You may disable cookies through your browser settings, although doing so may affect some website functionality.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

6. Your Privacy Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal data

  • Opt out of communications

To make a request, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Eastlake Design Studio
Email: admin@eastlakeds.com
Website: https://www.eastlakeds.com